On the Paradox of Business Agility

Tomorrow, I’m going to a IBM event on Business Agility.

It should be an interesting day but I don’t really know what to expect but it has caused me to reflect on the paradox of business agility.

It’s a simple observation:

In small businesses, the lack of structure or process means that activities are flexible but not repeatable so changing situations are easy to manage but fluctuations in the normal course of business are common.

In large organizations, the rigidity of structures ensure consistent outcomes from normal processes but changes are hard to manage.

So, the trick is make large businesses operate more like small ones and vice versa.